John Lewis has announced it will invest £50 million across five stores in the latest phases of the retailers bricks-and-mortar transformation.

The company aims to update all 36 stores in its portfolio, with its Glasgow, Cambridge, Leicester, Reading and Liverpool stores benefitting from the latest investment.

Peter Ruis, Managing Director of John Lewis, said: “Whether customers shop with us online, in our shops or across both, they expect the same trusted advice, service and experience.

“We’re continuing to invest across our estate so our shops reflect the things customers value most about John Lewis – expert guidance, inspiring products and the confidence to make the right choice. These investments are about more than just a fresh look; they are about creating places where customers love to spend their time.

“The response from customers to the improvements we’ve already made gives us confidence to continue investing for the long term.”

Part of its wider £800m investment, the business aims to cater to “the unique experiences that only physical stores can provide: tailored expert advice, personal styling, and the opportunity to experience products first-hand”.

The redevelopment of the 300,000 sq ft Glasgow store will see upgrades across every floor, spanning fashion, beauty, home and technology. The store will remain open throughout the phased refurbishment, which is scheduled for completion in spring 2027.

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