New podcast takes listeners ‘behind the scenes’ at M&S

Marks & Spencer (M&S) has launched a podcast series that goes behind the scenes of the retailer.

Featuring interviews with M&S staff and guests from the world of business, government and campaign groups, it will tackle some of the issues facing business today, the history of the High Street and the ever-changing world of retail. Three six-episode series are planned.

Series one looks at sustainable business and M&S’ Plan A programme.  The first episode, ‘The Cotton Challenge’, is available now. It includes interviews with Mike Barry, director of M&S’ Plan A, and Lena Staafgard, chief operating officer of the Better Cotton Initiative. Episode two will look back at 2013’s horsemeat crisis and the impact it has had on beef traceability. It will feature M&S director of food technology Paul Willgoss and Food Standards Scotland chief executive Geoff Ogle.

The second series is planned for later in the year. It will look at the history of the High Street, working with the M&S Archive based in Leeds. The third series is in development

The podcast is presented by former broadcast journalist Rachel Silver, who previously worked at LBC, ITN and the BBC and is now in-house at M&S. She said: “This is an exciting new step for M&S. We are inundated with requests for behind-the-scenes access and more information on the issues and campaigns we work on.

“The M&S podcast is a great way to give a deeper insight to customers, shareholders, colleagues and journalists. It enables us to hear from people on what they do and their opinions on the issues at the heart of the business.”

The podcast is available on the M&S corporate website at and iTunes.

Podcast presenter Rachel Silver

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