Tag Archives: Which?

Big four supermarkets fall behind smaller rivals in Which? survey

The big four supermarkets – Asda, Morrisons, Sainsbury’s and Tesco – have failed to impress in this year’s Which? supermarket survey. The independent consumer body surveyed more than 12,000 of its members in October and November 2018 to find out about their online and in-store experiences while shopping with the …

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Retailers may be breaking data protection rules with e-receipts, Which? claims

Which? is concerned that retailers are breaching data protection laws, after a snapshot investigation found some of the biggest names on the high street were including unwanted marketing information in e-receipts sent to shoppers. The consumer body sent mystery shoppers to 11 retail outlets across the UK operated by Topshop, …

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Which? investigates Black Friday ‘deals’

An investigation by Which? has revealed that nearly nine in 10 of last year’s Black Friday ‘deals’ were cheaper or the same price at other times of the year, The independent consumer body has tracked the prices of 94 popular products, including TVs, cameras and fitness trackers, which were on …

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Which? survey names Britain’s best and worst online shops

Homebase.co.uk has been rated the worst online retailer in the UK for 2018, according to the latest Which? annual online shop survey. The independent consumer body asked more than 10,000 of its members in June and July about their shopping experiences online. They were asked to rate websites based on …

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Which? goes undercover to expose fake and paid-for reviews

Shoppers are being misled by unscrupulous sellers using fake and paid-for online product reviews, according to a Which? undercover investigation. The inquiry by the independent consumer body reveals how some sellers are actively bypassing the rules to offer free products in exchange for false and highly-rated reviews. Which? found evidence …

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Which? names its top brands of 2017

Consumer watchdog Which? has revealed the winners of the 2017 Which? Awards. At a ceremony held in London on May 17, which was jointly hosted by Which? chief executive Peter Vicary-Smith and TV presenter Natasha Kaplinsky, Which? celebrated businesses across a range of sectors from retailers and home appliances to …

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Which? report reveals best and worst high street shops

Toolstation and Richer Sounds have been named the highest ranking shops in the UK in 2017, according to an annual survey of shoppers. In January, consumer watchdog Which? asked 10,214 members of the public about their previous six months’ in-store shopping experiences at 100 major retailers. Questions covered overall experience …

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