Independents’ Day UK is a campaign that exists to support and promote independent retail businesses across the UK all year round, but with an annual focus around July 4th: this year it took place across a full weekend, on Saturday 1st and Sunday 2nd July.
Dexam, a supplier who has won the coveted ‘Excellence in Customer Service’ award numerous times, championed its independent customers over the weekend. For every order placed on 1st and 2nd July, a special gift of local produce was sent out this morning with customer orders. Each gift was beautifully hand-wrapped by the warehouse team and came with a hand-written thank you note. Independents account for around 65% of the approximately 290,000 retail outlets in the UK and are at the heart of local communities throughout the country.
Abbie Bleasby-Voice, marketing manager of Dexam, said: “One of our main brand principles at Dexam is Customer Service. We are a friendly company that is all about people. We aim to give the best service in the industry and get the best out of everything and everyone. We wanted to take the time to recognise and thank our independent retailers this July and we hope they’ll enjoy our little token of appreciation.”